Does Bosseo guarantee rankings or inquiries for a Union law firm?+
The public material describes Reputation & Reviews capabilities, but it does not establish a guaranteed ranking, inquiry, case, or revenue outcome for your firm.
Can reviews be requested from former clients?+
Bosseo’s public page describes campaigns to past happy clients and says reviews should come from real clients. Your firm should decide which former clients and matters are appropriate, confirm the process with responsible counsel, and avoid buying, faking, or incentivizing reviews.
Can the firm approve responses before they are posted?+
Bosseo’s public page says sensitive reviews can be flagged for approval and that response tone can be reviewed or adjusted. Ask during consultation how approval would apply to your firm and define which subjects require attorney review.
How should negative reviews be handled?+
Bosseo describes a professional public response, an option to take the conversation offline, and removal requests for reviews that violate Google policies. Do not disclose confidential information or argue case details publicly; establish an internal escalation rule.
Will the service cover every location the firm serves?+
That depends on the firm’s actual profile structure and the agreed scope. Union is a town in Broome County, while New York is a broader geographic description. Review each location reference for accuracy instead of assuming that one profile represents every service area.
What should we measure first?+
Start with clearly separated measures: requests, reviews received, rating and recency, response coverage, profile observations, attributed inquiries, qualified inquiries, consultations, and signed matters. A review count alone cannot establish demand or business value.
