What does the ROI Dashboard publicly say it tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, call classifications, case types, forms, video intakes, source attribution, review activity and trends. Confirm the exact scope for your firm during the consultation.
Can the dashboard prove demand for South Lockport legal services?+
No conclusion of that kind should be drawn from the South Lockport population estimate or from a dashboard label alone. The estimate describes population context. The dashboard can be evaluated for reporting and measurement, but demand, competition, leads, cases and revenue require their own definitions and records.
How should a firm distinguish South Lockport from Niagara County?+
Ask for explicit geographic labels and filters. South Lockport is a CDP recorded in Niagara County, and those are not interchangeable reporting units. Decide which geography each keyword, call, intake and attribution record represents before comparing results.
Does the public page establish every integration my firm may need?+
No. The public page describes an ecosystem that includes the dashboard, attribution and automation, but it does not establish every external integration. Bring a list of required systems and ask what is supported, what remains manual and how errors or interruptions are handled.
What should we ask about call recordings and transcripts?+
Ask who can access them, how long they are retained, whether they can be exported or removed, how corrections are made and how the firm handles confidential or sensitive information. The public description says recordings and transcripts are associated with counted calls; it does not state your firm’s retention or governance terms.
Is a ranking, AI citation or lead the same as a signed case?+
No. Those are different measurement categories. Ask how the dashboard distinguishes visibility, contact classification, matter status, retainer status and revenue, and do not treat one category as proof of another.