1. Define what “ROI” means before reviewing the screen
Bosseo’s public ROI Dashboard page describes a live view of rankings, SERP features, AI citations, calls, forms, intakes, leads, case types and revenue-related information. It also says leads can be tied to matters and that lead data can be grouped by case type. Those terms need precise definitions in a consultation. A potential new client is not the same as a signed matter, and a call is not necessarily a qualified consultation. For a firm serving Sleepy Hollow and Westchester County, the local geography should also be explicit: are you reviewing Sleepy Hollow village, the county, a broader New York service area, or several separate targets? The Census population record confirms the village and county relationship, but it does not answer that business question.
Recommended approach
Ask Bosseo to distinguish impressions, rankings, calls, contacts, potential new clients, consultations, signed matters and collected revenue. Request a written explanation of which values are observed, which are classified, and which require your firm to enter or confirm information. Decide whether your internal ROI review will use leads, matters, revenue or another agreed measure.
