What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, intakes, lead classifications, case types, source attribution, review counts and trends. It also describes calls as recorded, transcribed and tagged by case type.
Does the Sea Cliff population estimate prove legal demand?+
No. Sea Cliff’s 2020–2024 ACS five-year population estimate is 5,033, with a margin of error of 15. That is population information only. It does not establish search volume, competition, legal need, leads, cases or revenue.
Can the dashboard separate Sea Cliff from Nassau County?+
That should be confirmed during consultation. The geographic distinction matters because Sea Cliff is a municipality recorded in Nassau County. Ask how location is defined and displayed before using a city, county or statewide comparison.
What should count as a lead?+
The public page describes classifications for Potential New Client, Current Client and Other. Your firm should confirm the exact operating definition, how case types are assigned, and how repeat, existing-client or irrelevant contacts are handled.
Can the firm decide who sees the data?+
Bosseo’s public page says partners, office managers and intake leads can receive access. Ask for account-specific details about role permissions, access removal, recordings, transcripts, revenue fields and any export or retention requirements.
What should we ask about missing or delayed data?+
Ask how the account handles missing calls, unavailable recordings, delayed forms, duplicate contacts, incorrect classifications and ranking refresh timing. The public page describes continuous presentation for some activity and refreshes on a tracking cycle for rankings, but it does not state an uptime or recovery commitment.