What does the ROI Dashboard describe tracking?+
Bosseo’s public product text describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, review information and trends over time. Ask which elements are included in the scope proposed for your firm.
Can it separate Rosendale from Ulster County?+
The public description refers to city data and service-and-city targets, but it does not establish the exact geographic configuration for your firm. Ask Bosseo to demonstrate how Rosendale, Ulster County and any broader New York targets would be labeled and reported. Do not assume that a county total represents the town.
Does a lead mean a signed case?+
No conclusion like that should be assumed. Bosseo’s public text distinguishes Potential New Clients from Current Clients and Other contacts and describes case-type rollups. Ask how your firm would define qualified leads, matters and any revenue measure, and which information must be confirmed by your team.
How current is the information?+
Bosseo describes calls, forms and intakes as appearing as they happen and says rankings refresh on their tracking cycle. Ask about the specific refresh behavior, exceptions, missing records and correction process relevant to your proposed scope. Current dashboard data does not guarantee search crawling, indexing or visibility.
Who should receive access?+
Choose access by job need. Partners may need summary views, while an intake or operations lead may need call-level review. Because the public description includes recordings and transcripts, ask Bosseo to explain available permissions and how access is removed when responsibilities change.
What should we prepare for a consultation?+
Bring your service geography, practice-area definitions, current lead and matter terminology, desired users, confidentiality requirements and the decisions you want the dashboard to support. Ask for a walkthrough tied to those questions rather than treating illustrative dashboard numbers as your firm’s expected results.