What can Bosseo’s ROI Dashboard show?+
Bosseo’s public description says the dashboard can show keyword rankings, SERP features, AI citations, calls, transcripts, lead classifications, case-type breakdowns, forms and intakes, source attribution, review information and trends. Confirm the exact scope for your firm during the consultation.
Can it separate Rome from Oneida County?+
That should be confirmed in the review. Rome and Oneida County are different geographic scopes. Ask how location is defined in keyword tracking, page attribution, caller information and reporting before relying on a geographic comparison.
Does a lead in the dashboard mean the firm signed a case?+
No conclusion like that should be assumed. Bosseo describes lead categories and case-type tags, while a signed matter and revenue are separate firm decisions. Agree on the handoff and authoritative record for each stage.
What should we ask about call recordings and transcripts?+
Ask about access, retention, correction, export, review and confidentiality controls. The public page describes recorded and transcribed calls, but it does not state a specific retention period, permission matrix or recovery commitment.
Will the dashboard integrate with our existing systems?+
Do not assume a particular integration. Bosseo describes data from calls, forms and intakes and offers related automation and custom software services, but the public text does not identify every connector or system requirement. Bring your system list to the consultation.
Is the dashboard enough to decide where to spend?+
It can support review of rankings, calls, leads, case types and source information, but decisions still depend on accurate definitions and complete records. Use the dashboard alongside intake and matter records, and test whether the data answers the firm’s actual questions.