What does the ROI Dashboard describe tracking?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, intakes, lead classifications, case-type breakdowns, source attribution, review counts and trends. Confirm which items apply to your firm and how each is defined before relying on it.
Can it prove that a Rhinebeck search produced a signed case?+
Not from a ranking or contact record alone. A signed-case or revenue conclusion requires a reliable connection to your firm’s matter records and agreed definitions. Ask Bosseo to identify what the proposed setup can display and what your firm must confirm separately.
How should Rhinebeck and Dutchess County be reported?+
They should be treated as separate geographic definitions unless your firm deliberately combines them. Rhinebeck town is in Dutchess County, but a town population figure does not describe the county or establish demand, competition or legal need.
Who should review calls and transcripts?+
Your firm should decide by role. Partners, office managers and intake personnel may need different access. Ask for a permissions walkthrough covering recordings, transcripts, classifications, role changes and recovery rather than assuming every user sees the same information.
Can the dashboard replace intake or matter-management records?+
Do not assume that it can. The public description presents the dashboard as a measurement view for rankings, calls, leads and related signals. Confirm whether it connects to the records your firm uses for consultations, signed matters and revenue, and keep authoritative records clearly identified.
What should we ask before booking?+
Ask how Rhinebeck and Dutchess County will be separated, how lead and case-type definitions work, what attribution means, which permissions are available, how data can be recovered, what integrations are supported, and which acceptance criteria will determine whether the dashboard is useful.