What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, review information and trends over time. The consultation should establish which elements apply to your proposed scope.
Can it show Patchogue separately from Suffolk County?+
The product page describes city data and service-and-city keyword targets, while the Census identifies Patchogue village’s relationship to Suffolk County. Ask Bosseo to demonstrate the exact geographic labels and filters proposed for your firm. Do not assume that a broader county or New York result represents Patchogue village.
How does Bosseo define a lead?+
The public page describes a lead as a contact classified as a Potential New Client, with Current Client and Other handled separately. Your firm should review how that classification would be applied, how case type is assigned and how ambiguous or spam contacts are treated.
Does a live dashboard guarantee search visibility or a particular result?+
No. A dashboard is a measurement view, not a guarantee of crawling, indexing, rankings, leads or revenue. Google says scaled pages need original value, accuracy and relevance, and automation does not guarantee crawling, indexing or search visibility.
Who should be allowed to view calls and transcripts?+
That is a firm-specific access decision. Bosseo’s public page says partners, office managers and intake leads can receive access, and it describes recordings and transcripts. Decide which roles need aggregate metrics versus call-level information, then review access and removal procedures.
Is an integration or uptime level included?+
The public page describes data flowing into the dashboard and a continuously updated experience, but it does not establish every integration, an uptime percentage or a local infrastructure presence. Ask for the specific data connections, refresh expectations, support boundaries and recovery approach relevant to your firm.