What does the ROI Dashboard publicly say it tracks?+
Bosseo describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews, trends, matters, retainers and revenue. Ask which items apply to your proposed scope and how each is defined.
Can the dashboard prove that North Patchogue has legal demand?+
No. The Census population estimate for North Patchogue provides population context only. It does not prove demand, search volume, competition, leads, cases or revenue. The dashboard should be evaluated as a measurement tool, not as demographic proof.
How are calls described on the public page?+
Bosseo says calls can be logged, recorded, transcribed and tagged by case type. Ask how corrections, missed calls, spam, duplicates and existing-client contacts are handled before using call totals in a business decision.
Can one lead be tied to a matter or revenue?+
Bosseo’s public page describes leads and matters by case type and says the dashboard can connect marketing activity to retainers and revenue. Your firm should confirm the matter, retainer and attribution definitions, including what happens when a person uses multiple channels.
Who can access the dashboard?+
The public page says partners, office managers and intake leads can receive access. Ask Bosseo to explain user permissions, transcript visibility, access removal and recovery before deciding who should see sensitive intake information.
How often does information update?+
Bosseo describes calls, forms and intakes as appearing as they happen, while rankings refresh on their tracking cycle. Ask which data has a delay, what happens when a record is incomplete and how your firm can identify the reporting state at a given time.