What does the ROI Dashboard publicly say it tracks?+
Bosseo describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews, trends and revenue-related signals. Confirm the exact scope for your firm during the consultation.
Can I use the dashboard to measure North Massapequa separately from Nassau County?+
That is a geographic design question to confirm with Bosseo. North Massapequa is recorded as a CDP in Nassau County, but the public description does not specify how your firm’s geographic reporting will be configured. Ask to see the distinction before approving a target.
Does a dashboard number prove that marketing caused a signed case?+
No conclusion of that kind should be assumed. Bosseo describes attribution and links among leads, matters and revenue signals, but your firm should define causation, matter status, duplicate handling and offline reconciliation before using the data for financial decisions.
Who should be allowed to view calls and transcripts?+
Your firm should decide that by role and need. Bosseo’s public page says partners, office managers and intake leads can have access, and it describes recorded calls and transcripts. Ask how permissions are separated and changed before granting access.
Does the dashboard guarantee rankings, indexing or revenue?+
No. The dashboard can be reviewed as a measurement tool; it should not be treated as a guarantee of rankings, leads, cases or revenue.
What should we ask about missing or incorrect data?+
Ask how your team reports a missing call, incorrect classification, duplicate contact, delayed update or attribution error; how corrections are recorded; what data is retained; and how access is restored if a user cannot log in. Include the answers in your acceptance criteria.