What does the ROI Dashboard say it tracks?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review counts and trends over time. Confirm which fields and connections apply to your firm before relying on them.
Can it show North Dansville and Livingston County separately?+
The public page describes city and keyword data, while Census records North Dansville as a town in Livingston County. Ask Bosseo how those geographic labels will be represented and normalized in your review. Do not assume that a location shown in a ranking report is the caller’s actual location.
Does a lead equal a signed case?+
No. The product page describes lead classifications and separate revenue and matter signals. Your firm should define Potential New Client, consultation, signed matter and revenue separately, then ask how each stage is recorded and connected.
Can several people access the dashboard?+
Bosseo’s public page says partners, office managers and intake leads can be given access through a URL and login. Ask about user roles, permissions, removal of access and visibility for recordings, transcripts, intake information and revenue fields before granting access.
How current is the information?+
Bosseo describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. That does not establish a guaranteed refresh rate or uptime level for your firm. Ask how current, delayed, unavailable and corrected data are identified.
Is an integration guaranteed?+
No specific integration should be assumed from a general product description. Ask which systems and data paths are supported for your firm, what is automatic or manual, how failures are identified and what acceptance test will show that the agreed path works.