What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, summaries, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. Ask which items apply to your proposed scope and how each is defined.
Can the dashboard prove that North Bellmore produces legal clients?+
No single population estimate, ranking or contact count proves that. North Bellmore’s 2020–2024 ACS population estimate is 20,689, but population is not evidence of demand, leads, cases or revenue. Review geographic labels and compare dashboard records with the firm’s own matter records.
Does a lead equal a signed case?+
No. The public page describes lead classifications and separate references to matters, retainers and revenue signals. Ask how the dashboard distinguishes a potential new client from a signed matter and which outcome fields must be confirmed by the firm.
How often does information update?+
Bosseo’s public page describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. It does not establish an uptime level or guarantee for every data source. Ask how delays and missing records are identified and corrected.
Who should receive access?+
The public page describes access for people such as partners, office managers and intake leads, along with the Bosseo team running the account. Your firm should decide which roles may view each category, including recordings, transcripts, case types and revenue-related information, and should obtain its own professional and confidentiality review.
What should we ask before choosing the dashboard?+
Ask for definitions, geographic handling, source attribution, update expectations, exception recovery, permissions, correction procedures and acceptance criteria. Also ask which records remain in the firm’s own systems and how a dashboard figure should be validated before a budget or intake decision.