What does the ROI Dashboard show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, review information and trends over time. The exact view for a particular firm should be confirmed in consultation.
Can it separate New Hyde Park from Nassau County?+
That geographic setup should be confirmed before purchase or implementation. New Hyde Park is a municipality recorded in Nassau County, so the firm should ask how the dashboard labels and reports each geography rather than assuming they are interchangeable.
Does a ranking or call prove that marketing worked?+
No. A ranking is a visibility measure, and a call is an interaction. Bosseo describes ways to connect activity to leads, matters and revenue, but your firm should approve definitions and confirm matter status before treating a record as a business outcome.
How are calls and contacts classified?+
Bosseo’s public page says contacts can be classified as Potential New Client, Current Client or Other and tagged by case type. Ask how those classifications are applied, corrected and reviewed for your firm.
Who should have dashboard access?+
Bosseo’s page says partners, office managers and intake leads can be given access. Your firm should decide which roles need access and ask how permissions are granted, changed and removed.
Is a specific uptime or recovery level guaranteed?+
The public page describes a live dashboard and continuously appearing data, but it does not state an uptime level, backup policy or recovery time. Ask Bosseo for the commitments and procedures that apply before making the dashboard part of a critical reporting routine.