What does the ROI Dashboard say it tracks?+
Bosseo’s public product page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends over time. The exact fields and definitions for your firm should be reviewed before adoption.
Can it separate Mount Kisco from Westchester County?+
That should be confirmed during the consultation. Mount Kisco is recorded in Westchester County, but those are not interchangeable geographic scopes. Ask how local, county and statewide views would be defined and displayed.
Does a lead count equal a signed case?+
No conclusion like that should be assumed. The public page describes Potential New Client classifications and also discusses matters, retainers and revenue. Your firm should agree on definitions and review the path from contact to matter before treating a number as financial ROI.
How often does the information update?+
Bosseo’s public page describes continuous collection for some signals and says rankings refresh on their tracking cycle. Ask which refresh behavior applies to each field, how delays are shown and how corrections are handled.
Who should have access?+
That is a firm-level decision. Review which partners, managers and intake personnel need access, whether different information should be restricted by role and how access is removed. Call recordings, transcripts and financial information warrant particular care.
What should we bring to a Bosseo consultation?+
Bring your practice-area list, geographic scope, current lead definitions, intake categories, decision-makers and questions about permissions, data quality and attribution. You do not need to treat the Census population estimate as a demand forecast; it is only municipal context.