What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes tracking for keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, sources, reviews, trends and revenue-related information. Confirm the applicable scope and definitions for your firm during the consultation.
Can the dashboard separate Manorville from Suffolk County?+
Manorville is recorded as a census-designated place in Suffolk County. Whether and how the dashboard separates those labels is a configuration and measurement question to review with Bosseo. Do not assume that a location label represents demand or legal need.
What should count as a lead?+
The public page describes a potential-new-client classification separate from current clients and other contacts. Ask Bosseo to explain the exact classification rules available to your firm and decide how staff will handle duplicates, spam and contacts outside your accepted matters.
Does a ranking prove return on investment?+
No. A ranking or SERP feature is an activity or visibility measure, not proof of a qualified contact, signed matter or revenue. Use the consultation to examine how the dashboard connects—or does not connect—those stages.
Who should receive dashboard access?+
Bosseo’s page says access can include partners, office managers and intake leads. Your firm should still decide which roles need totals, transcripts, recordings, source information and revenue-related fields, then confirm the available controls and responsibilities.
How frequently does information update?+
Bosseo describes the dashboard as live, with calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. Ask how each data category behaves when information is delayed, missing, corrected or unavailable.