What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also says calls can join the same journey and that outcomes can extend through consultation and signed case.
Can it distinguish Mamaroneck from Westchester County?+
Your firm should ask Bosseo how geographic labels will be represented for its specific setup. Mamaroneck is a municipality within Westchester County, so those labels should not be treated as interchangeable. The Census population estimate does not predict inquiries or cases.
Will attribution tell us which marketing channel caused a signed case?+
It can provide a recorded journey and outcome relationship for review. That is stronger than relying only on memory, but the firm should still interpret attribution carefully and avoid presenting an observed association as a guaranteed causal result.
Does the firm need to change its intake process?+
Bosseo’s public page says attribution runs behind the scenes and that staff do not need to maintain UTM spreadsheets or remember to ask how someone heard about the firm. Ask during consultation how your existing website, intake tools and phone process would be handled.
Can phone calls be included?+
Bosseo says phone calls can connect to the same journey record, including the transcript and case-type tag from the phone system. Confirm the exact scope for your firm’s phone workflow before making an implementation decision.
How should we judge whether it is worth adopting?+
Decide whether the firm needs source evidence tied to intake and outcomes, whether the proposed fields match its decisions, and whether the reporting can separate the geographic and practice-area categories it uses. Then compare the consultation findings with your current process and reporting needs.