What can Lead Attribution show for an inquiry?+
Bosseo’s public page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes connecting calls to web journeys and tracking outcomes through consultation and signed case. Confirm the exact information available for your firm during a consultation.
Can it distinguish a Hoosick inquiry from a broader New York inquiry?+
The public page describes journey and intake information, but it does not specify a Hoosick-specific geographic configuration. Ask how your firm’s location fields, page context and intake process would be represented. Do not infer geographic demand from Hoosick’s population estimate.
Does attribution replace asking how a client heard about the firm?+
Bosseo presents the product as a way to reduce reliance on memory-based answers and manual source spreadsheets. Your firm should still decide how staff record qualification, location and outcome information, and should review any differences between reported answers and journey data.
Can phone calls be included?+
Bosseo’s public page says phone calls can join the same journey record, including the transcript and case-type tag from the phone system when connected to the web session. Ask how matching works in your environment and how unmatched or ambiguous calls are handled.
Will attribution tell us which channel will produce future signed cases?+
No such guarantee should be assumed. Attribution can organize recorded journeys and reported outcomes for review. Historical records can inform decisions, but they do not guarantee future inquiries, consultations, signed cases, rankings or revenue.
How does this relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, with roll-ups by channel, case type and page. Ask what your firm would review in the dashboard and how source, consultation and signed-case information would be maintained.