What does the ROI Dashboard publicly say it tracks?+
Bosseo describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, leads, case types, forms, video intakes, source attribution, reviews and trends over time. Confirm the exact scope and availability for your firm during the consultation.
Can the dashboard prove demand for legal services in Homer?+
No. Homer’s 2020–2024 ACS population estimate is 6,178, with a margin of error of 20, but population does not establish legal demand, search volume, competition, leads, cases or revenue. The dashboard should be evaluated as a measurement tool, not a demand forecast.
Can Homer be separated from Cortland County reporting?+
That is an implementation question to confirm. Homer is a town in Cortland County, and those geographic labels describe different scopes. Ask Bosseo which service-and-city targets, source fields and reports distinguish them.
What does Bosseo describe as a lead?+
The public description says contacts are classified as Potential New Client, Current Client or Other, with leads tagged by case type. Ask how the classification is applied to calls, forms and intakes, and decide whether it matches your firm’s intake rules.
Does attribution prove that marketing produced revenue?+
No. Bosseo describes source and page attribution, while the public page also describes leads and matters tied to revenue. Your firm should confirm the data path and compare it with its own intake, matter and financial records before drawing a revenue conclusion.
What should we ask about access to call data?+
Ask who can access recordings, transcripts and classifications; who administers permissions; how long information is retained; what recovery or export options exist; and how the arrangement addresses your firm’s confidentiality requirements. The public page does not establish your firm’s exact controls.