What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes a record containing the channel, referrer, landing page, device and session detail, with intake answers attached. It also describes connecting calls and tracking outcomes through consultation and signed case. The exact fields and scope for your firm should be confirmed during consultation.
Can it distinguish Hastings-on-Hudson from Westchester County?+
The Census records Hastings-on-Hudson as a municipality in Westchester County. Whether and how those geographic distinctions appear in your firm’s intake or reporting depends on the fields you use and the implementation Bosseo confirms. Do not treat a geographic label as proof of source, demand or qualification.
Will the service replace our intake process?+
Bosseo says attribution runs behind the scenes on the website and intake tools and that journey data is attached to each lead automatically. Your firm should still confirm the specific tools, fields, permissions and responsibilities involved before implementation.
Can phone inquiries be included?+
Bosseo’s public page says calls can join the same journey record, including the transcript, case-type tag and web journey. Ask how unmatched calls, transferred calls, privacy requirements and outcome updates will be handled for your firm.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting a specific journey to a specific lead and intake information, rather than showing only anonymous traffic in aggregate. The practical difference for your firm is the ability to review source and inquiry substance together, subject to the agreed implementation.
Can attribution prove that marketing caused a signed case?+
No reporting record should be treated as automatic proof of causation. Attribution can document a recorded journey and the outcomes entered or connected to it. The firm should consider other factors, check data quality and avoid unsupported performance claims.