What does the ROI Dashboard say it tracks?+
Bosseo’s public description lists keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews, trends and revenue-related signals. Ask which items would be in your firm’s agreed scope.
Can it show Gardiner separately from Ulster County?+
The consultation should establish the geographic labels and reporting structure. Gardiner is a municipal town in Ulster County, but the population record does not establish demand or justify a particular reporting design. Ask Bosseo to confirm how the firm’s chosen locations would be represented.
How should our firm define a lead?+
The public page describes a Potential New Client classification separate from Current Client and Other. Your firm should decide whether qualification, practice-area fit, geography, consultation status or another condition is required before an inquiry is counted as a lead.
Can we inspect the calls behind a dashboard number?+
Bosseo’s public page says calls are logged, recorded, transcribed and tagged, with records available for review. Ask about permissions, retention, correction handling and the lawful internal use of recordings and transcripts before implementation.
Does a ranking prove that marketing produced revenue?+
No. A ranking is a visibility measure. It should be reviewed beside calls, forms, intakes, attribution and the firm’s own matter and revenue definitions. Search visibility is not a guarantee of crawling, indexing, leads or financial return.
What should we ask about access and reliability?+
Ask who can access the live URL and login, what each role can see, how access is removed, how often each data category updates, what happens when records are delayed or misclassified, and whether any requested integration or recovery expectation is actually supported.