What does the ROI Dashboard claim to track?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, lead classifications, case-type breakdowns, forms, video intakes, source attribution, review counts and trends over time. Confirm the applicable scope for your firm rather than assuming every item is configured identically.
Can it prove that Garden City produces clients?+
No dashboard label or Census population figure proves demand, a signed matter or revenue. The dashboard is described as connecting visibility, contacts and matter-related signals. Your firm should confirm definitions and review the underlying records before drawing a business conclusion.
How should we distinguish Garden City from Nassau County?+
Treat them as different geographic scopes unless your firm deliberately chooses otherwise. Garden City village is recorded in Nassau County, but a village result should not automatically be presented as a county or broader New York result. Ask how geographic attribution is represented.
Does Bosseo guarantee an integration with our systems?+
The public page describes automatic flows for calls, forms and intakes within its ecosystem, but it does not establish every external integration. Provide your system requirements and ask Bosseo to confirm each connection, field, permission and handoff in writing.
Who should be allowed to see call recordings and transcripts?+
That is a firm-specific access decision. Identify the partners, office managers and intake personnel who need each level of access, then ask how viewing, correction, download and removal permissions work. Your professional-responsibility and privacy advisers should review the arrangement.
What should we ask about missing or incorrect data?+
Ask how duplicate contacts, wrong case types, transcription errors, unavailable sources and late-arriving records are identified and corrected. Also ask how corrections affect historical trends. Do not assume a live display eliminates data-quality review.