What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow organized around practice areas and case types rather than a single blank message field.
Can the intake distinguish Garden City Park inquiries from other locations?+
That depends on the location questions and routing rules your firm approves. Garden City Park is a census-designated place in Nassau County, but the population record does not determine how your firm should classify or route an inquiry. Confirm the desired geography during consultation.
Can our firm choose the questions?+
Bosseo’s public product text says flows are built with the firm, practice area by practice area. You should still approve every question, disclaimer, escalation instruction and final call to action before the experience is published.
Where does a completed intake go?+
Bosseo says completed inquiries can be delivered with answers attached and tagged by case type. Bosseo also describes delivery to an inbox, CRM and case-management system when the relevant configuration is in place. Confirm your actual destination, permissions and any connection during the consultation.
Does Video Intake replace a lawyer or an intake professional?+
No conclusion about legal advice, representation or your staffing should be drawn from the product description. Video Intake is a qualification and information-collection path. Your firm must decide who reviews submissions, handles urgent situations, performs conflict checks and communicates with prospective clients.
What should we measure after implementation?+
Review starts, completions, incomplete paths, category accuracy, routing, response status and permitted matter disposition. Compare categories only when the underlying definitions are consistent. Garden City Park’s population estimate cannot be used to calculate expected demand, leads or revenue.