What does Lead Attribution show for an individual lead?+
Bosseo’s public description says the journey can include channel, referrer, landing page, device, session detail and intake answers. It also describes connecting calls to the same journey record and reviewing outcomes through consultation and signed case.
Can it distinguish Fenton from Broome County?+
That depends on the geographic information your firm collects and the reporting scope agreed in consultation. Fenton is a town in Broome County, but the two should not be treated as identical. The Census population estimate for Fenton does not establish demand or lead volume.
Do we need to rely on the client’s answer to “How did you hear about us?”+
Bosseo positions Lead Attribution as a way to review the journey rather than rely only on a person’s recollection. The consultation should clarify which website, intake and phone information is available for your firm and how it will be connected.
Can phone inquiries be included?+
Bosseo says phone calls can join the journey record, including the call information and the web session that produced the call. Confirm the applicable scope and records for your firm during consultation.
Does attribution guarantee signed cases or revenue?+
No such guarantee should be assumed. Attribution organizes observed source, journey, intake and outcome information. It does not prove future demand, rankings, inquiries, signed cases or revenue.
How does this relate to the ROI Dashboard?+
Bosseo describes Lead Attribution as feeding journey-level detail into its ROI Dashboard, where information can be reviewed by channel, case type and page. Ask which fields and outcomes would be included for your firm.