What is Video Intake?+
Bosseo describes Video Intake, called CLIONT on its public page, as a guided video survey that lives on a law firm’s website. A visitor answers one question at a time, with the flow organized around practice areas and qualification information such as case type, urgency and fit.
How is it different from a contact form?+
A contact form generally asks a visitor to provide contact details and a written description. Bosseo’s described experience uses a video-led, guided path intended to collect more structured information before the inquiry reaches the firm. Your firm should still decide which questions are appropriate and what review is required.
Can a Fallsburg firm use different paths for different matters?+
Bosseo’s public page says each practice area can have its own qualification path. A consultation should determine how your firm’s accepted matters are represented and how inquiries are routed within the geography and practice areas you actually serve.
Where does a completed intake go?+
Bosseo states that completed inquiries can arrive with answers attached and describes delivery to an inbox, CRM and case-management system. The exact destination, fields, permissions and connections for your firm should be confirmed before implementation.
Does completing Video Intake mean the firm accepted the case?+
No. Completion is an inquiry, not an engagement. Your firm remains responsible for its own conflict review, eligibility decision, urgency handling, communication and engagement procedures. The completion message should make that distinction clear.
Can Video Intake prove that my firm will receive more clients?+
No. The available population record does not prove demand, and Bosseo’s product description does not establish results for Fallsburg or Sullivan County. Evaluate the experience using your own intake-quality and follow-up measures, keeping those separate from signed matters, fees and legal outcomes.
