1. Connect Fairport inquiries to the journeys behind them
A client’s answer to “How did you hear about us?” may be incomplete. Bosseo’s public Lead Attribution page describes a journey record containing channel, referrer, landing page, device, session detail and intake answers. It also describes calls joining the same journey and outcome tracking through consultation and signed case. For a firm serving Fairport, the relevant geographic question is whether your records distinguish Fairport matters from inquiries elsewhere in Monroe County and whether that distinction is captured consistently at intake. The Census population estimate is context, not proof that a particular channel works.
Recommended approach
Review whether your current records can answer, for a Fairport inquiry, which page and channel preceded contact, what the person said they needed, whether the contact was a call or form submission, and what happened afterward. Decide which geographic fields belong in your own intake and matter records without treating location as a proxy for case value.
