Start with the geography your firm actually serves
The Census record identifies Evans as a municipal town in Erie County, New York. It does not establish that every inquiry will come from within the town, nor does it support assumptions about case types, language needs, staffing or call volume. Your attribution review should preserve the distinction between an Evans inquiry, an Erie County inquiry and a broader New York inquiry. A location label by itself is not a source of truth.
Recommended approach
Decide which geographic fields matter to intake and reporting before judging performance. Review whether your records distinguish Evans from other Erie County locations and whether the firm wants to compare service areas without treating population as a forecast. Bosseo can review the paths by which inquiries reach the firm and help frame the reporting questions around your actual practice and service area.
