What does the ROI Dashboard publicly say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, source attribution, case-type breakdowns, reviews and trends over time. The proposed scope for your firm should be confirmed directly.
Can East Moriches results be separated from Suffolk County results?+
That is a reporting-design question to settle in consultation. East Moriches is a census-designated place in Suffolk County, and those are different geographic labels. Ask how service-and-city targets and source records will be labeled so the firm does not confuse them.
Does a lead in the dashboard mean the firm signed a case?+
No such assumption should be made. The public page describes lead classifications and says leads and matters can be tied to revenue, but your firm should confirm the definitions and the evidence required before calling an inquiry a matter, retainer or revenue result.
How often does the data update?+
Bosseo’s public page says calls, forms and intakes appear as they happen and rankings refresh on their tracking cycle. Ask for the applicable refresh behavior, timestamps, exceptions and reporting cutoff before using the data for a formal comparison.
Who should receive access?+
Bosseo’s page says partners, office managers and intake leads can have access. Your firm should still decide who may view, administer, correct or export each data category, and ask how access changes when responsibilities change.
Will the dashboard automatically connect every marketing service?+
Do not assume that. Bosseo presents related services such as Lead Attribution and Automation, but the public material does not establish that every connection is included for every firm. Confirm the proposed services, data handoffs and any firm-side requirements during the review.