Define what “ROI” means before you read a tile
Bosseo describes the dashboard as connecting rankings, calls, leads and retainers or revenue. Its public page also lists case-type breakdowns, source attribution and trends over time. Those labels are useful only after your firm agrees on definitions. A call, a potential new client, a qualified matter and a signed retainer are not automatically the same event. Depew’s population figure cannot supply those definitions, and it cannot establish how many people need counsel. For a firm serving Depew and Erie County, ask which geography belongs in each report and whether a city label means the caller’s location, the landing page, the campaign target or something else.
Recommended approach
Bring your current terms for inquiry, potential new client, qualified matter, retained matter and revenue to the review. Ask Bosseo to show where each term appears and what evidence supports it. Treat any ROI calculation as provisional until the firm approves the definitions.
