What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. A visitor answers one question at a time, and the inquiry is organized around the firm’s practice areas and qualification criteria.
How is it different from a contact form?+
A blank form asks a visitor to summarize a matter in an open text field. Video Intake uses a guided path built around selected case types and can capture answers that the firm has decided are useful for initial review.
Can a Cortlandville firm use different paths for different matters?+
Bosseo’s public product description says each practice area can have its own qualification path. The firm should decide which paths are appropriate for its work and service area during consultation.
Does completing the intake mean the firm accepted my case?+
No conclusion of acceptance should be drawn from a completed submission. The intake can organize information for review; the firm must decide what happens next, including conflicts, eligibility, urgency and representation.
Where can completed inquiries go?+
Bosseo says completed inquiries can be delivered with answers attached and describes delivery to an inbox, CRM and case-management system as part of its product ecosystem. Confirm the firm’s specific systems, routing scope and follow-up requirements before relying on them.
How should the firm evaluate whether Video Intake is useful?+
Define the measurement period and count starts, completions, incomplete submissions, location fit, case category, review outcome and follow-up status. Compare those measures with the firm’s existing process without claiming that population or submissions prove demand, signed matters or revenue.
