What does Lead Attribution show for an inquiry?+
Bosseo’s public page describes channel, referrer, landing page, device, session detail and attached intake answers. It also describes calls joining the same journey and outcome tracking through consultation and signed case.
Can it tell me whether an inquiry came from Corinth?+
It can support review of the journey and the information associated with the inquiry, but the firm must define how it determines geographic service eligibility. Corinth and Saratoga County are different geographic labels, and population does not prove legal demand.
Does attribution guarantee more leads or signed cases?+
No performance guarantee should be assumed. Attribution is described as a way to connect journeys with inquiries and outcomes. It does not establish local demand, future case volume, revenue or search visibility.
Do we need to ask every caller how they heard about us?+
Bosseo’s public page says the product is designed to attach journey information automatically and avoid relying on a remembered source answer. Ask during the consultation how this would relate to the firm’s existing intake tools and call process.
Can phone calls be included?+
Bosseo says phone calls can join the same journey record, including the web journey that preceded the call and call information such as transcript and case-type tag. Confirm the specific information available to your firm before making an implementation decision.
Where does the reporting appear?+
Bosseo describes journey detail rolling up into its ROI Dashboard, with views by channel, case type and page. Review access, definitions, privacy expectations and the firm’s desired outcomes before relying on the reporting for budget decisions.