What does Lead Attribution show for a lead?+
Bosseo’s public description says a journey may include the channel, referrer, landing page, device, sessions before contact and intake answers. It also describes call and outcome information joining the journey. Confirm the applicable scope for your firm during consultation.
Can it include phone calls?+
Bosseo says calls can join the same journey record, including the transcript, case-type tag and web journey. Your consultation should establish what information your firm can make available and how outcomes are recorded.
Is this the same as asking, “How did you hear about us?”+
No. A remembered answer may be incomplete. Bosseo describes attribution as connecting a specific journey with source and intake information. The resulting record should still be reviewed against your firm’s own intake and matter records.
Can I see which Clarkstown pages produce cases?+
Bosseo’s public page says attribution can show the page associated with a journey and can track outcomes through signed cases. It does not establish that a particular Clarkstown page will produce cases. Ask how geographic and outcome fields would be defined for your firm.
Do I need to change how my team handles intake?+
Bosseo states that attribution runs behind the scenes on the website and intake tools and that the journey data is attached automatically. Discuss your existing intake process to confirm what information is available and what, if anything, your team must continue recording.
Will attribution guarantee search visibility or new cases?+
No such conclusion follows from attribution. Google states that automation does not guarantee crawling, indexing or search visibility, and no specific case, lead or revenue result is established here. Attribution is a measurement service, not evidence of a guaranteed outcome.