What does the ROI Dashboard cover?+
Bosseo’s public product page describes rankings, SERP features, AI citations, calls, leads, case types, forms and video intakes, source attribution, review growth and trends. Confirm which elements apply to your proposed scope rather than assuming every element is configured identically for every firm.
Can it show Centerport and Suffolk County separately?+
That is a question to resolve in consultation. Centerport is a CDP recorded in Suffolk County, and those are different geographic labels. Ask Bosseo how service-and-city targets and broader county or state targets would be represented and reviewed.
Does a lead mean a signed case?+
No such equivalence should be assumed. Bosseo describes Potential New Client classification and separate reporting for leads and matters. Ask for the definitions and the path your firm would use to distinguish an inquiry, a qualified intake and a signed matter.
Can our team inspect the records behind a total?+
Bosseo says its public dashboard includes call recordings, transcripts and tags, and that selected team members can receive access. Confirm the roles, permissions, retention and handling rules that would apply to your firm’s records.
How frequently does information update?+
Bosseo describes calls, forms and intakes appearing as they happen and rankings refreshing on their tracking cycle. Ask which refresh behavior applies to each field in your proposed scope and how delayed or incomplete data would be identified.
Is a dashboard a guarantee of search visibility or revenue?+
No. A dashboard measures selected signals; it does not establish future rankings, demand, leads, retained matters or revenue. Use the dashboard to review defined evidence and make decisions, not to treat a metric as a promise.