What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law-firm website. Visitors answer questions one at a time, with paths organized around practice areas and qualification information such as case type, urgency and fit.
Is this a replacement for a lawyer’s review?+
No. A guided intake can organize an inquiry, but your firm must determine conflicts procedures, urgency, legal fit, representation and the appropriate next step. The visitor should receive clear language about those limits.
Can the flow cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. In consultation, confirm which paths are appropriate for your firm and how their ownership and routing would be handled.
Where do completed inquiries go?+
Bosseo says completed intakes can arrive with answers attached and describes delivery and routing. Confirm the exact inbox, CRM, case-management destination, permissions, retention rules and follow-up scope for your firm before implementation.
Should the intake ask whether someone is in Camillus?+
That depends on your service boundary and the legal relevance of location. Decide whether to ask about residence, incident location, business location or another fact, and explain how the answer affects review. Camillus’s population estimate does not answer that operational question.
What should we bring to a consultation?+
Bring your practice areas, current service boundaries, intake questions, ownership rules, escalation contacts, accessibility requirements, approved visitor notices and the systems your team uses. Also bring the stages you want to measure, such as completed inquiry, review and scheduled consultation.
