What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations as examples. The consultation should determine whether your particular problem is suitable and what systems are involved.
Does a Calverton firm need a separate local application?+
Not necessarily. Calverton is a CDP in Suffolk County, New York, but that fact does not determine your software architecture. Decide whether the location belongs in routing, reporting, intake context or nowhere in the workflow.
Can Bosseo connect the tool to our existing systems?+
Bosseo describes connections with a firm’s website, intake, dashboard, CRM, case-management and marketing systems. The specific platforms, permissions, data fields and failure handling must be reviewed before an integration is treated as feasible.
Who hosts and maintains a custom tool?+
Bosseo states that it hosts custom tools on dedicated servers and provides ongoing maintenance. Ask which monitoring, backup, recovery, security, support and change-management commitments apply to your proposed scope.
Do we need to prepare a technical requirements document?+
Bosseo says a firm can begin by describing the operational annoyance in plain English. You should still prepare the current steps, data definitions, users, permissions, systems and acceptance tests so the resulting scope can be evaluated carefully.
How should we decide whether custom software is worthwhile?+
Compare the current process with the proposed one. Consider repeated effort, avoidable re-entry, permission needs, operational risk, staff adoption and the cost of maintaining the existing workaround. If an off-the-shelf product already fits the requirement, custom development may not be necessary.