What does the ROI Dashboard claim to track?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, classifications, case types, forms, video intakes, source attribution, reviews and trends. The consultation should confirm which fields apply to your firm and how they are defined.
Can the dashboard prove demand for Brunswick legal services?+
No. Brunswick’s 2020–2024 ACS 5-year population estimate is 12,524, but population is not evidence of search demand, competition, leads, cases or revenue. The dashboard should be used to review measured activity and agreed classifications, not to convert population into a forecast.
Can Brunswick and Rensselaer County be reported together?+
They can be discussed separately or together only if that matches your reporting decision. Brunswick is a town within Rensselaer County, and the geographic scopes are not identical. Ask Bosseo how the labels and targets will be separated so combined totals do not hide location differences.
Is a classified lead the same as a signed case?+
No. The public page describes lead classifications and case-type breakdowns, and separately refers to matters, retainers and revenue signals. Your firm should define the transitions between those stages before using dashboard totals for financial decisions.
What should we ask about access to calls and transcripts?+
Ask who can access recordings and transcripts, how permissions are changed, what recovery options exist, and how your firm reviews or retains the information. The public page describes logins and team access but does not establish your firm’s specific permission or recovery policy.
Does the dashboard guarantee search visibility or revenue?+
No. The dashboard page describes measurement of rankings, calls, leads and related signals. Google states that automation does not guarantee crawling, indexing or search visibility. Measurement should not be presented as a guarantee of rankings, matters or revenue.