What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public custom-software page gives examples including client portals, intake tools, internal dashboards, referral trackers, document-intake flows, calculators and tools that connect existing systems. Whether a particular build is suitable depends on your workflow and technical requirements.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says you can begin by describing the bottleneck in plain English. You should still bring whatever you know about the process, data, users, systems and desired result so the consultation can distinguish a defined need from an open technical question.
Can Bosseo connect the tool to our current systems?+
Bosseo describes custom tools as connected to a firm’s website, intake and dashboard and refers to CRM, case-management and marketing connections. Compatibility with your specific systems is not established by that general description, so ask for a feasibility review before treating any integration as included.
Who hosts and maintains the custom tool?+
Bosseo states that it hosts custom tools on dedicated servers and maintains them after launch. Ask how hosting, monitoring, backups, updates, fixes, access and recovery apply to the particular tool you are considering.
How should our firm evaluate permissions?+
Define each role’s ability to view, create, edit, export or administer information. Include internal users and external users only where relevant. Ask how access is changed when a person’s role changes and how important actions are recorded.
How do we know whether custom software is better than an off-the-shelf product?+
Compare the actual workflow, not the number of features. Custom software may be worth evaluating when a specific process requires repeated workarounds or disconnected systems. If an existing product fits the requirement adequately, custom development may not be necessary. Bosseo’s consultation is the place to scope that decision.