What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions organized around case type, and the inquiry can be qualified by case type, urgency and fit before it reaches the firm.
Is Video Intake the same as a contact form or chatbot?+
No. Bosseo describes a contact-form alternative using video guidance and a structured, branching survey. The consultation should determine how it fits with—or replaces—your existing form. Do not assume the tool provides legal advice or makes a final case decision.
Can the intake cover Big Flats and other locations?+
The firm should decide which locations it serves and what the location answer should do. Big Flats is a CDP in Chemung County, New York. A consultation can review location questions and ownership rules for Big Flats, the county and any broader service area the firm chooses.
Can I choose the questions and case types?+
Bosseo’s public page says flows are built around a firm’s practice areas and that each practice area can have its own qualification path. The exact question set, wording and approval responsibilities should be confirmed during consultation.
Where does a completed inquiry go?+
Bosseo says completed intakes can be delivered to the team with answers attached and describes tagging and routing. Confirm the specific destination, permissions, notification behavior and follow-up arrangement for your firm before relying on it.
Does the product guarantee more leads or signed cases?+
No such result should be assumed. The public page describes the product’s intended intake functions, while its calculator uses user-set illustrative values. A firm should evaluate completions, qualification, response handling and downstream dispositions rather than rely on a forecast.