What geographic area should a Bayville law firm use in the dashboard?+
That is a firm-specific configuration question. Bayville is recorded in Nassau County, and those geographies should not be treated as identical. Ask Bosseo to show how Bayville, Nassau County and broader New York targets would be distinguished.
Does Bayville’s population prove that legal demand exists?+
No. The Census estimate is geographic context only. It does not establish demand, competition, search volume, leads, cases or revenue.
What does Bosseo say the ROI Dashboard tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, classifications, case types, forms, video intakes, source attribution, review activity and trends. Confirm the applicable scope and definitions for your firm.
Can a call be treated as a signed case?+
No. A call, Potential New Client classification, qualified matter and signed case are different events. Use the consultation to define the handoff and the evidence required for each stage.
Who should be allowed to see dashboard information?+
Decide that with your firm’s access and confidentiality requirements. Bosseo’s public page describes access for roles such as partners, office managers and intake leads; ask for a permissions walkthrough before granting access.
What should we ask if a call or form is missing?+
Ask how the record can be identified, whether related logs or transcripts are available, how corrections are made and whether historical totals change. Make recovery handling part of your acceptance criteria.