What does Lead Attribution show for an inquiry?+
Bosseo describes a record containing the channel, referrer, landing page, device, session detail and intake answers. Its public page also describes connecting calls to the same journey and tracking outcomes through consultation and signed case.
Can it include phone calls?+
Bosseo states that phone calls can join the journey, including the transcript and case-type tag. Your consultation should address how your firm handles call ownership, review and outcome status.
Will it tell me which Silver City service performs best?+
It can support a review by page, channel and case type when the relevant records are available and consistently classified. It cannot promise that a particular service, page or channel will perform, and Silver City’s population does not establish demand.
Do we need to change our intake questions?+
Bosseo’s public page says attribution runs behind the scenes and that intake answers attach to the journey. You should still review whether your existing questions capture the qualification and case-type information your firm needs.
How is this different from aggregate analytics?+
Bosseo describes Lead Attribution as connecting a specific journey to a lead, intake answers and later outcomes, rather than showing only anonymous traffic in aggregate. Ask which fields are available for your firm and how they will be reviewed.
Can attribution prove that marketing caused a signed case?+
It can provide a recorded journey and source trail for review, including the path to a signed case when that outcome is recorded. It should not be treated as proof of future performance, and isolated records should not decide a budget without consistent definitions and adequate context.