What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review signals and trends over time. The precise scope for your firm should be confirmed in consultation.
Can it prove that Los Ranchos de Albuquerque produced a signed case?+
Not from a location label, ranking or call count alone. The firm should define the geographic field, connect the contact to a matter record where possible and distinguish measured records from interpretation. The municipality’s population estimate does not prove demand, leads or revenue.
How should our firm separate Los Ranchos de Albuquerque from Bernalillo County?+
Treat them as different geographic definitions. Los Ranchos de Albuquerque is a municipality recorded in Bernalillo County. Ask how each label will be represented and filtered so a county-level number is not presented as a municipality-level result.
What is a lead in the dashboard?+
Bosseo describes a Potential New Client as a separate category from Current Client and Other. Ask Bosseo to review your firm’s classification rules, including case types, spam, vendors and contacts that cannot become matters.
What should we ask about call recordings and transcripts?+
Ask who may access them, how calls are tagged, how outcomes are recorded, how corrections are made and how sensitive information is handled. The public page describes recordings and transcripts, but your firm should confirm the proposed scope and permissions.
Does dashboard visibility guarantee search performance?+
No. Rankings, SERP features and AI citations are measurement signals. Review those signals alongside calls, intake records, matters and revenue evidence rather than treating them as guarantees.