What does the ROI Dashboard claim to show?+
Bosseo’s public page describes a live view of keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, call recordings and transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. Ask which views and data paths apply to your proposed scope.
Can it separate Bloomfield from San Juan County?+
The public page describes city and case-type data, while the Census record identifies Bloomfield as a city in San Juan County. Ask Bosseo to demonstrate the exact geographic labels and filters for your firm. Do not assume city, county and New Mexico results are interchangeable.
What should our firm count as a lead?+
Bosseo’s page describes Potential New Client, Current Client and Other classifications. Your firm should approve the operational definition, including treatment of duplicates, spam, referrals, existing clients and matters outside your practice areas.
Does a ranking or AI citation prove that marketing produced a case?+
No. A ranking, citation or contact is a measurement signal. To connect activity to a matter or revenue, the firm needs agreed definitions, source information and reliable downstream records. The dashboard should be reviewed for evidence, not treated as a guarantee.
Who should be allowed to view calls and transcripts?+
Decide that with your firm. Bosseo’s page says selected team members can receive access and that calls may include recordings and transcripts. Ask about permissions, access removal, retention, corrections and recovery before granting access to sensitive intake information.
Is the dashboard a separate product purchase?+
Bosseo’s public page says the dashboard is included with the Bosseo ecosystem. Confirm the commercial scope, included services and any conditions directly during the consultation rather than relying on assumptions about your firm’s proposed arrangement.