Does Bosseo’s Reputation & Reviews service cover Aztec, New Mexico?+
The public information does not establish a particular Aztec office, local client, or guaranteed local result. Confirm geographic scope during consultation.
Will this guarantee higher Google rankings or more calls?+
No performance outcome should be assumed. Bosseo’s public page discusses map visibility, Local Services Ads, review activity, and calls, but those statements do not establish a guaranteed ranking, inquiry, case, or revenue result for an Aztec firm.
Can the firm ask only satisfied clients for reviews?+
Bosseo’s public page says its process uses real clients and does not buy, fake, or incentivize reviews. Ask how the proposed process will comply with platform rules and how it will handle honest feedback without improperly filtering who is asked.
Who approves responses to sensitive reviews?+
Bosseo describes professional responses and says sensitive reviews can be flagged for approval. Confirm the exact approval controls, escalation process, and confidentiality safeguards before authorizing automated posting.
Can negative or false reviews be removed?+
Bosseo describes a public response and a removal request for reviews that violate Google’s policies. Removal is not the same as deleting any unfavorable review. Ask what documentation is required and who makes the final decision about a response or request.
What should an Aztec law firm measure?+
Measure the activity and the business outcome separately. Possible measures include review count, rating, recency, response coverage, profile actions, qualified inquiries, consultations, and retained matters, with location and practice-area definitions agreed in advance.