What does the ROI Dashboard say it tracks?+
Bosseo’s public product page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review signals and trends. Ask which items are included in the scope proposed for your firm.
Can the dashboard prove legal demand in Yorketown?+
No. Yorketown’s 2020–2024 ACS 5-year population estimate is 7,261, but population is not evidence of search volume, legal need, competition, leads or revenue. The dashboard should be used to review recorded activity and agreed definitions, not to turn population into a demand claim.
How should Yorketown and Monmouth County appear in reporting?+
They should remain distinct geographic labels unless your firm deliberately chooses a documented grouping. Ask how keywords, calls, forms and matters receive a location value and whether the same record can be viewed at more than one level without being double-counted.
What should we ask about calls and transcripts?+
Ask how calls are recorded, transcribed, classified, corrected and accessed; how spam and current-client calls are separated; and what notices, consent and retention responsibilities apply to your firm. Bosseo’s public page describes call recordings, transcripts and tagging, but your consultation should confirm the operating details for your scope.
Does the public page establish a particular integration or uptime level?+
No. The page describes data flowing into a live dashboard, but it does not establish every integration, a specific uptime level, a recovery objective or a backup schedule. Make those explicit evaluation questions and document the answer before relying on the dashboard operationally.
How do we judge whether the dashboard is ready for partner review?+
Use written acceptance criteria: geographic labels are clear, metric definitions are agreed, attribution is distinguishable from matter outcomes, permissions are appropriate, exceptions can be corrected and important data can be reviewed or retrieved. Demonstrate or document each requirement before treating the dashboard as decision-ready.