1. Replace an unreliable source question with a recorded journey
A client’s memory is not a dependable attribution record. Someone may answer “Google” even after several visits, a review check, a return visit or a paid interaction. Bosseo describes Lead Attribution as capturing the channel, referrer, landing page, device and sessions before contact. It also describes connecting calls and intake submissions to the web journey. That gives your team a more useful record than a manually typed source field. For a Woodbridge-serving firm, review the geography attached to each inquiry rather than treating the 20,756-person Woodbridge CDP estimate as evidence that a particular channel works.
Recommended approach
Ask to see how one inquiry is represented from first visit through contact. Confirm which source fields are visible, how the record distinguishes an initial visit from a later return, and which outcome your firm will use when judging value: inquiry, consultation or signed case.
