What does Lead Attribution show for an individual inquiry?+
Bosseo describes a record containing the channel, referrer, landing page, device, sessions and attached intake answers. Its public page also describes calls and outcomes joining the journey. Ask during the consultation which fields would be available for your firm.
Can it distinguish Westampton from the rest of Burlington County?+
That depends on the geographic information your firm collects and how it is recorded. Westampton is a municipal-town in Burlington County. Ask how location fields would be defined and reviewed so the two geographic scopes are not treated as interchangeable.
Does attribution prove that a marketing channel caused a signed case?+
It can provide a recorded journey and an associated outcome for review, but attribution is not the same as proof of causation. Interpret records alongside intake quality, timing, incomplete journeys and the firm’s own matter decisions.
Can phone calls be included?+
Bosseo’s public Lead Attribution description says calls can join the same journey record, including the web session that produced the call. Confirm the call information and connection rules applicable to your firm before relying on the result.
Do we need to ask every caller how they found us?+
Bosseo says its attribution runs behind the scenes and is intended to reduce reliance on manual tagging and memory-based intake questions. Your firm should still confirm what information staff must record for qualification and outcomes.
How does this relate to the ROI Dashboard?+
Bosseo describes journey-level attribution rolling up into the ROI Dashboard, with views by channel, case type and page. Ask which outcome and geographic fields would be included in the dashboard view for your firm.