What is Bosseo Video Intake?+
Bosseo describes Video Intake as a guided video survey that lives on a law firm’s website. A visitor answers questions one at a time, with the flow built around the firm’s practice areas and intended qualification criteria.
Can the intake ask where a visitor is located?+
A location question can be reviewed as part of the proposed flow, but the appropriate use depends on the firm’s service area and routing decisions. For a Weehawken-serving firm, confirm how Weehawken, Hudson County and other New Jersey locations should be handled.
Does Video Intake decide whether a person has a legal case?+
No such guarantee should be assumed. Bosseo describes qualification by factors such as case type, urgency and fit. Your firm should define what can be screened and what requires human review; automated intake should not be presented as legal judgment.
Where do completed inquiries go?+
Bosseo’s public page says completed inquiries can be delivered to the firm with answers attached and describes delivery and routing options. The exact destination, permissions and follow-up configuration should be confirmed for your firm during consultation.
Is the experience designed for mobile use?+
Bosseo describes the widget as mobile-first. Your firm should still review the proposed implementation on relevant devices and confirm captions, transcripts, keyboard access, readable instructions, error recovery and an appropriate alternative experience.
Can one intake support multiple practice areas?+
Bosseo describes separate question paths by practice area. During review, decide which paths your firm needs, how a visitor is directed to the right path, and how inquiries should be assigned. Do not assume that every possible integration or routing arrangement applies without confirmation.