1. Turn a Weehawken service area into an explicit intake question
Weehawken is a municipal-town in Hudson County, New Jersey. If your firm serves Weehawken as part of a wider Hudson County or New Jersey practice, location may affect whether an inquiry belongs with your team. Bosseo describes Video Intake as a guided survey built around a firm’s practice areas, with completed inquiries tagged by case type. The public product description does not establish a particular geographic-routing configuration for your firm. That makes service-area review important: decide whether location is a qualification question, a routing field, or simply information your team records after submission.
Recommended approach
Review the geographic questions your staff already asks. Decide how a visitor who lives in Weehawken, works there, or has a matter elsewhere in New Jersey should be handled. Keep the distinction between Weehawken and Hudson County clear in the flow, and do not use the township’s population as a forecast of intake demand.
