What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, case-type tags, lead classifications, forms, intakes, source attribution, review information and trends. Confirm the specific scope and definitions for your firm during the consultation.
Can the dashboard prove that a Weehawken resident became a client?+
Not from a location label alone. Weehawken is a municipal-town in Hudson County, and geographic context does not prove residence, demand, attribution, matter status or revenue. Ask how location, source and matter fields are defined and reconciled.
Does a lead equal a signed case?+
No assumption should be made. The public page describes lead classifications and says leads and matters may be tied to case types and revenue-related information. Your firm should confirm the exact status definitions and the point at which an inquiry becomes a matter in the dashboard.
How often does information update?+
Bosseo’s page describes the dashboard as live, says calls, forms and intakes appear as they happen, and says rankings refresh on their tracking cycle. Ask about the update behavior for each data type, including delays, corrections and historical changes.
Who should receive access?+
Bosseo’s public page says partners, office managers and intake leads can have access. Your firm should still decide which roles need which information and ask about permissions, access removal, confidentiality, auditability and any limits on role-based visibility.
Does the dashboard guarantee rankings or search visibility?+
No. The Google guidance cited by Bosseo says automation does not guarantee crawling, indexing or search visibility. The dashboard is a measurement and review tool; it should not be presented as a guarantee of rankings, leads, cases or revenue.