What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo describes client status portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and integrations between existing systems. The consultation should determine whether your specific request is suitable and what connections are actually available.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo’s public page says you can describe the bottleneck in plain language and that Bosseo will ask questions and scope the build. You can prepare by documenting the workflow, records, users and failure points, but a particular technical specification is not stated as a prerequisite.
Can custom software connect to our current systems?+
Bosseo describes connected tools and integrations with a firm’s existing systems. Whether a particular CRM, case-management system or other service can connect, and how reliably, must be confirmed during scoping rather than assumed.
How should our firm evaluate security and permissions?+
Ask for a role-by-role explanation of access, editing, approvals, administrative controls, backups, restoration and record access if the relationship ends. The public service description does not provide a universal security or permission specification for every custom build.
What does hosting and maintenance mean for this service?+
Bosseo states that it hosts and maintains custom software on dedicated servers and describes updates, fixes and improvements as part of the relationship. Confirm the specific hosting, monitoring, backup, recovery and maintenance terms for your proposed tool.
How do we know whether custom software is better than an existing product?+
Compare the cost and risk of the current workaround, an available off-the-shelf tool and a tailored build. If an existing product meets the workflow, permissions, integration and recovery requirements, custom software may not be necessary. The consultation should be able to reach that conclusion.