1. Replace “How did you hear about us?” with a journey record
A client may remember only the last step before contacting your office. Bosseo describes a record that can include the channel, referrer, landing page, device and sessions before outreach, with intake answers attached. That distinction matters for a Tenafly practice: a lead associated with the municipality may have arrived through more than one visit or page, and a remembered answer may not identify the page or channel that earned the contact. Tenafly is a borough in Bergen County, New Jersey. Its 2020–2024 ACS five-year population estimate is 15,319, with a margin of error of 32. That is geographic and population context—not proof of legal demand, search activity or lead volume.
Recommended approach
Ask to see how the proposed record distinguishes first visit, later visit, landing page, referral source and contact event. Decide which events your firm considers a qualified inquiry before using attribution to compare channels.
