What does the ROI Dashboard claim to show?+
Bosseo’s public product text describes rankings, SERP features, AI citations, calls, transcripts, call tags, leads by case type, forms and intakes, source attribution, review data and trends. Ask which of those fields apply to your proposed scope and how each is defined.
Can it prove that Rutherford residents will contact my firm?+
No. Rutherford’s Census population estimate is geographic context only. A dashboard may organize observed activity, but it cannot turn population into proof of demand, search volume, leads, cases or revenue.
How should I separate Rutherford from Bergen County?+
Define the geography explicitly before measurement begins. Ask whether each ranking, page, call, lead and matter can be labeled by the geographic scope your firm chooses, and keep Rutherford distinct from the wider county or New Jersey service area.
Does a lead automatically mean a signed case?+
No. Bosseo’s public text distinguishes potential new clients from other contacts and describes leads and matters as separate parts of the journey. Your firm should agree on the point at which an inquiry becomes a qualified lead and how matter status is confirmed.
What should we ask about call recordings and transcripts?+
Ask who can access them, how they are classified, how corrections are handled, how long your firm can review them and what confidentiality practices apply. Do not assume that every participant should have the same access.
Does a live dashboard guarantee rankings or search visibility?+
No. A dashboard reports selected measurements; it does not guarantee crawling, indexing, rankings, AI citations, inquiries or revenue.